• Right to Safety
• Right to Information
• Right to Choice
• Right to be heard
• The Right to Redress
• The right to consumer education
But these rights are not always followed. So, there is always a need for costumer protection.Sometimes complaints fall on deaf ear, they go unheard, that is why there is always a need register these complaints. Consumers’ interest can be protected by encouraging healthy competition in the market which serve the customers and not harm their integrity. These complaints can be registered in a consumer forum. A consumer forum is a platform where people can register their complaints and a team of experts give solution on the proceedings of the matter. The aim of consumer forum is to enforce consumer protection. Sometimes customers are not aware of their rights.Consumer forums is a response towards the ongoing conflicts between the customers and their protection. The consumer forums file the complaints of the customers and advice them on the related issues.
Consumers are sometimes not aware of their rights and are sometimes cheated. There is always a need to safeguard customer’s rights. Many customer protection rights are formulated across the world but they are not implemented. Consumer forums pave the way for communication between different people on matters related to customer complaints. Customers in a consumer forum fill up a form a register their complaints. The complaints are then reviewed and necessary measures are then taken.
By registering your complaints in a consumer forum you don’t have to run after lawyers and pay those heavy dues to file your case. Online Consumer complaints are available where you can log your complaints online. Here you will be guided to handle your own case through advice, proper guidance and help.
Consumer forum in India is slowly gaining its pace. Earlier people in India were not aware of their customer rights. Now with the introduction of consumer complaint forum general public have become responsible towards consumer affairs. Consumer affairs and their grievances are taken due care of.
The complaints forum help educate customers, to recognize their importance, to advocate their opinion. This is a platform to voice your views, to voice against injustice. Consumer forums operate through campaigning, protesting and lobbying. Consumer forums try protecting costumer rights by defending costumers towards malpractices, by prohibiting certain illegal practices. The sole aim of the consumer forum is to create healthy business environment, promoting competitive forces in the market. Consumer Complaint forum helps in building a better networking among the public. Consumer forum India registers consumer reviews and on the basis of these consumer reviews proper actions are taken.
Consumer affairs need to be sorted out so that there is always harmony between the consumers and the corporate. There should always be unity between the consumers and the corporate. Corporates should always try to protect the rights of the consumers and corporates, that is why consumer forums are promoted to safeguard costumer rights.
Article Source: https://www.bharatbhasha.com
Article Url: https://www.bharatbhasha.com/consumer.php/184430
Article Added on Monday, November 9, 2009
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