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Consumer forums A check against injustice
Each and every person in the world is a consumer, right from the morning he starts the day with till we sleep in the evening. We consume a lot of product throughout the day. The question of the protection of the rights of the common consumer holds utmost importance in 21st century. The industrial revolution and the development in the international trade and commerce has led to the vast expansion of business and trade, as a result of which Consumer Protection rights need to be safeguarded. To...

Consumer Forum protects consumer rights.
Complaints Forums help to protect customer rights against prejudices or against duplicity in the marketplace. Consumers are the major economic group in a country’s economy, affecting and affected by almost every public and private economic decision. Complaint Forums provide a platform to raise one’s voice against prejudices by filing Consumer complaints and lodging a Consumer Forum. Complaint forum performs investigations, files complaints, educates customers towards protecting their rights and...

Consumer Empowerment
There is a need for consumer empowerment. The need to educate the customers so that he is empowered with respect to his rights as a consumer.The advancement of technology in the market and aggressive marketing strategies have thrown open a wide array of choices for consumers but along with that has also rendered a threat which is associated with the rapid changes in the marketing scenario. A customer should be equipped to be vigilant so that he couldn’t be cheated or misleaded. When human...

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