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Do You Have A Disaster Recovery Plan

An IT disaster can be defined as a server failure, fire or theft of a server, or any one of a dozen or more other scenarios that stop your normal IT support.

Would your business be able to recover from a disaster quickly enough to get your essential IT services back online for your employees to continue business operations and for your customers not to suffer a major impact?

A key technology that has emerged recently as an important part of a Disaster Recovery plan is server imaging. Vendors such as StorageCraft have developed software (ShadowProtect) that (a) records an image of a server in a matter of minutes and (b) recovers the entire server to a different server platform quickly and reliably.

This means that so long as you have your server image saved to an external HDD or tape, then your server can be recovered to a different server and your business applications, emails, contacts etc can be back up and running quickly.

The other key element of this process is a documented plan that will cover key areas of who is responsible for various actions, availability of a spare server, location of the recovered server(s), plus numerous technical details, and last but not least a testing schedule to prove that it works.

The above process is relatively inexpensive and a business manager can organise for all of the necessary parts of the Disaster Recovery Plan to come together with minimal impact on the normal business operations.

Here's what happens when you don't backup...

Microsoft's Danger server farm, holds the cloud (and usually the only) T-Mobile Sidekick subscriber's data. The end users own mobile devices that store all their data in the server farm - a good example of Cloud Computing in action. See the below section on Rosh-Tech IT's updated loan equipment list that can be utilized for free so long as the customer has a True Service plan in place.

The brief summary of what happened to Microsoft Sidekick in October 2009 ...

"Microsoft was upgrading their SAN (Storage Area Network aka the thing that stores all your data) and had hired Hitachi to come in and do it for them. Typically in an upgrade like this, you are expected to make backups of your SAN before the upgrade happens. Microsoft failed to make these backups for some reason. We're not sure if it was because of the amount of data that would be required, if they didn't have time to do it, or if they simply forgot.

Regardless of why, Microsoft should know better. So Hitachi worked on upgrading the SAN and something went wrong, resulting in its destruction. Currently the plan is to try to get the devices that still have personal data on them to sync back to the servers and at least keep the data that users have on their device saved. We've heard this from what appears to be several sources and it seems to hold weight. Needless to say it all boils down to one thing: Microsoft did not have a working backup.

About Author Peter Righter :

Rosh-Tech IT provides <a href="" target="_blank">Brisbane IT Support</a> and <a href="" target="_blank">Gold Coast IT Support</a>. Our IT Support Services include monitoring and maintaining your IT systems, maintaining your licensing, supplying you with the IT hardware and software you need to effectively operate your business.

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Article Added on Friday, August 26, 2011
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