Referrals are the key to exponential and cost-efficient business growth.
Supply a topnotch product... let your customers know how advantageous your brand is... and provide exceptional service.
Do that and you’ll encourage customers to willingly send their families, friends, acquaintances, and business associates your way.
There’s no easier sale than the sale made to a “pre-sold” prospect. This kind of favorable condition can only arise as a result of the shared enthusiasm from another delighted buyer. Word-of-mouth advertising generates top quality referrals. As a marketing tool, it simply can’t be beat. Word of mouth promotion cannot be purchased for any amount of money... it can only be earned.
Referrals happen when one friend willingly shares information with another. What makes referrals so effective is that no true friend would recommend a business, service, or product that they didn’t completely approve of themselves.
The foundation for building your business with referrals is a solid product or service -- one that not only meets, but exceeds your advertising claims. One way to achieve customer satisfaction is to “under promise” and “over deliver”.
It doesn’t mean you should weaken your advertising materials. Simply focus on providing more for you customers – more than you promise. That’s another formula for success. People are always thrilled to get a little something extra with a purchase they’re already happy about.
Write powerful sales copy that clearly positions your product as the overwhelming favorite. Make a huge promise... and deliver even more.
Treat your customers as the most important component of your business. Customers are vital to your success – even to your very existence. People want to be treated fairly, with respect, and courtesy. The golden rule still applies – treat people the same way you like to be treated. Remember, nobody likes to wait beyond a reasonable amount of time for an order to be filled.
When you get in the habit of delighting customers, you’ll find that people are only too happy to tell others. As word spreads about your product or service, you’re business is propelled to new heights.
Your success in business is predicated on your ability to satisfy customers, and to continuously grow your customer base. In all your communications with customers, you need to encourage them tell others about all the benefits your product or service offers.
Let loyal buyers know that you’re always seeking new customers. Remind readers that you’ve built your business by thoroughly satisfying customers and having those customers tell others in turn.
Ask buyers if they know anyone who would like and could benefit from your catalog. As soon as a name is provided, fire off an information package... and send a thank you note to the customer who fed you the lead. Referrals make it easy to grow your business.
Provide discount cards for new customers. Offer a 10% to 15% discount on their first purchase and then make these available to your existing customers for distribution to others. Give them an extra reason for handing these discount coupons out.
Offer points towards free gifts, free premiums, for each discount coupon redeemed, or simply acknowledge them as a “builder” of your organization, complete with their picture and certificate, proudly displayed for all to see.
The best way to get customers to refer others is “in the moment” -- when they’re still enamored with your product or your high level of personal service.
While customers are enjoying these positive emotions about your company, that’s the time to ask for a little favor. Ask... “Is there someone else you know, who might want to… grow their business by 37%this year? ... get that older car looking showroom-clean? ... transform any weed-filled lot into a lush green lawn and garden?
Simply fill in the end of the sentence with the big benefit you’ve just delivered on. Plant the seed of referrals and referrals will come your way.
More resources at www.makeyoursalessoar.com
Article Source: http://www.BharatBhasha.com
Article Url: http://www.bharatbhasha.com/sales.php/36063
Article Added on Thursday, January 19, 2006
| Other Articles related to "Referrals Build Profits The Best Kind Of Customer Is A Referred Customer" by Robert Boduch | |
•Back End Offers Make Real Profits
Often the real profits lie in back-end sales.
Once you have a customer, you simply offer additional products, add-ons, upgrades, a super-deluxe version of the original product purchase with all the bells and whistles. The customer is already “sold” on the product or service, based on your sales material or presentation.
The back-end offer should supply the answer to “what’s next?” It should be related in some way to the original product, and the most successful back-end products are...
•Increase Customer Frequency
Repeat business is the key to ultimate long term success in any business.
Your goal as entrepreneur or business owner is to turn every first time customer into a life-long customer. However, in order to maximize the value of that customer, you need to encourage regular purchases on an on-going basis.
Encourage customers to come back frequently with special sales, events, frequent-buyer programs, credits towards gifts, unique offers or reminders.
In order to make this strategy work...
•Differentiate Yourself And Attract More Attention Sales and Profits
Differentiate and you stand out in a crowded marketplace.
Present your uniqueness and emphasize your rare attributes in your sales copy and promotions and you'll capture the imagination and interest of those you want to reach.
In a world of copycats, it pays to be an original. It’s usually the creator of a new concept who gets the most mileage from it. Innovative entrepreneurs often become market leaders while competitors keep doing things the same old way – until change is forced...
•Sell More The First Time Juice the Front End
The concept is simple... Increase the amount of the initial customer purchase by offering discounts or other extra bonuses on quantity purchases.
What you want to do is encourage the buyer to spend more money by offering special inducements, extras, discounts and special deals. Some buyers are happy to buy consumable products by the case, rather than by single package, if they can save a little money by doing so. Just look at the success of stores like Costco. Much of their food items are...
•5 Business Essentials Besides Great Copywriting To Maximize Your Sales Success
Effective copywriting is one piece of the puzzle. But you also need some basic business essentials.
Sure, great ad copy is a crucial component to marketing success, but it's not the be-all-and-end-all some people seem to think. It's this kind of cure-all approach that sometimes gives advertising a bad name as the truth gets exaggerated in an attempt to sell inferior products.
Here are 5 essential prerequisites -- basic business essentials -- you need to maximize your results:...
•Risk Reversal Eliminate Your Customer s Fear
The Mission...To remove any obstacle that stands in the way of a sale.
Most of us has at one time or another been ripped off by some unscrupulous individual or a business of dubious character. Because of this negative experience, we’ve become fearful of it happening again and so we’re very careful about with whom we do business.
Your prospects are no different. They fear being taken in some way. This fear often paralyzes them from making a buying decision. If the fear is too strong,...
•The Sales Letter Plan How To Create A Basic Roadmap To Success
A sales letter plan can make all the difference.
Outline your sales letter before you write and the writing is much easier. You’ll stay on target and craft a stronger, more persuasive piece as a result of your plan.
Planning is the key to effective writing of all kinds. If you want to write a book, create an outline first. The same concept applies to writing letters. Establish a sales letter plan before you begin.
You can make your plan as detailed as you want. A simple one-page...
•Where To Place Classified Ads To Build Your Business
I happen to love classified ads as a way of generating new business.
But simply “placing tiny classifieds ads in newspapers” does not work for most business-type applications – despite what you may have heard on those infamous infomercials.
If you’re buying and selling items of personal property like vehicles, furniture, antiques, or sports equipment -- newspapers may be the natural choice for your “one-of” product. You’re bound to find someone who is interested in your offer. But as...
•Enhance Your Unique Selling Proposition
Having a strong Unique Selling Proposition can help you gain a distinctive edge in any competitive marketplace. Your USP, also known as a Unique Selling Advantage or Unique Competitive Advantage, helps to position you in the eyes of your prospect. It should clearly and succinctly communicate to your prospective customer why he or she should buy from you.
The best USP’s come about from an in-depth understanding of your industry and competition. To create a fantastic USP, you need to know...
•Inside Information How To Profit By Sharing Your Expertise
Sharing inside information can boost your sales. It can make your business much more profitable too, since valuable information can be supplied at very little cost.
Quality, timely, relevant, and important information helps prospects and customers make intelligent decisions. The right information makes it a whole lot easier to choose with confidence. Providing additional ideas, advice, insights and resources is a great way to distinguish your product – and your company -- from competitors....
| | Click here to see More Articles by Robert Boduch
|
| Articles In LimeLight | Some Disadvantages Of Invisalign
By The Intern Added on Thursday, May 1, 2008
Great Toy Gift Ideas For Kids
By Andrew Ashworth Added on Monday, April 28, 2008
Hydrangea Planting Guide
By Lee Dobbins Added on Wednesday, April 30, 2008
Buying Commercial Real Estate - Points To Consider
By Kim Lee Added on Wednesday, April 30, 2008
The Significance Of The Balanced Scorecard Template
By Sam Miller Added on Tuesday, April 29, 2008
Do It Yourself Four Seasons Sunrooms
By Adam Peters Added on Thursday, May 1, 2008
A Uk Used Audi Is Not Hard To Find
By Louis Rix Added on Thursday, May 1, 2008
Auto Loan After Bankruptcy - Beware Of Shady Lenders
By Carrie Reeder Added on Thursday, May 1, 2008
Raising Siblings
By Andrew Ashworth Added on Tuesday, April 29, 2008
A Short History of Pin-Up Art & Glamour Photography
By Irene Forde Added on Wednesday, April 30, 2008
Online Data Entry Jobs
By Greg Heslin Added on Wednesday, April 30, 2008
Superstars Sing With Emotion, Passion And Feel. Do You?
By Chris Chew Added on Wednesday, April 30, 2008
Buy Or Sell Cyprus Property, Take A Look
By Adrian Jones Added on Tuesday, April 29, 2008
Age New Spirituality - Inspirational Stories ( Part 57 )
By Vish Writer / Swami Vivekananda Added on Thursday, May 1, 2008
7 Steps To Make Money In Real Estate Investing
By Larry Haines Added on Wednesday, April 30, 2008
Getting Compensated After Motorcycle Accident In Florida
By Markus Skupeika Added on Friday, April 18, 2008
Secured Auto Loans Made Simple
By Mark Robinson Added on Thursday, May 1, 2008
Is "Organize Scrapbooking Room" At The Top Of Your List?
By Jerbob Johnson Added on Thursday, May 1, 2008
Network Marketing Industry Acquires Own Identity
By Dustin Heath Cannon Added on Thursday, May 1, 2008
How Can Email Marketing Be A Business?
By Zachary Thompson Added on Wednesday, April 30, 2008
|
| |
| About Author Robert Boduch : |
|
Robert Boduch is an author of dozens of best-selling books, reports and articles on the art and science of selling. A free newsletter targeted at anyone interested in selling more of anything is available at www.makeyoursalessoar.com
| |
|