•IVR Inevitable for Banking|
Think a day when a bank is flooded with say 10,000 calls. Is it possible to for a customer care personnel at a bank to answer ten thousand calls? The answer would be definitely no!
IVRS (Interactive Voice Response System) has not only solved this problem but rather banks have taken a leap in their performance with the help of IVRS. It has helped banks to provide information to their customers in bulk. Installation of IVRS in banks has made a lot of work force lighter. Some of them are:
•Make Your Interaction Smoother And Effective Through IVR System
What is IVR System?
Interactive Voice Response System or IVRS is the automated receptionist that attends the calls of customers in a company or any business house, resolves their queries, can route calls to the right person, provides information and helps in transaction, etc. The VoIP (Voice over IP) technology is used in this system and is connected to the computer that automatically detects the voice of customers or the touch tone of the dial out and provides the direction to get the...
•Polling Solution Helps Conduct Sophisticated Polls And Surveys
There have been many IT solutions introduced in the market, majorly many online businesses have relied on such trenchant yet effective solutions. It is not just to generate better ROI, but also to have business growth. In today's consumer centric market, alike other solutions, polling solution is said to be the most useful solution, comes with many robust features and specifications. The polling software or solution enables users to gain real-time feedback from clientele. With the help of...